Let us make you a shirt. We guarantee a perfect fit. If you’re not 100% happy, we’ll alter or replace your first shirt at no charge. Once we perfect your fit, we’ll save your updated details for easy re-ordering.
There are a couple reasons why shirt sizes may have slight variations between them. The most common is due to the fact that shirts change size over time with wear and launderings. Typically the fabric becomes softer and may stretch to a larger size.
If your new shirts seem to fit differently than older shirts, the most likely explanation is that they simply need to be “broken in.” We encourage you to wash and wear the shirts several times.
We suggest commercial laundering without starch. If a specific fabric requires dry cleaning, this will be indicated on the shirt care tag. Federal law does not allow us to suggest “commercial laundering” on shirt care tags.
For this reason the care tag reads, “Machine wash cold, line dry, do not bleach”. This is also an acceptable form of shirt care, however we have observed that shirts shrink more when washed at home as compared to when commercially laundered.
Your collar has been specially constructed to avoid excessive shrinkage after many launderings. We do not glue, or fuse the interlining to the collar fabric.
If hand ironing, press from the tips of the collar up and towards the center. Do not press towards the tips of the collar or the fabric may crease against the seam.
Collars and cuffs consist of an interlining sewn between two pieces of fabric. It’s this interlining that provides the necessary structure and weight. Most shirtmakers choose to glue, or fuse, the interlining to the fabric because it is an easy way to ensure the shirt looks crisp when new.
The downside to fusing is that the shirt continues to shrink with each laundering as the glue contracts. It requires greater care and skill to construct an excellent non-fused collar. Non-fused shirts do not shrink after initial launderings.
We ship in the continental US according to the rates found in the next section. Please email firstname.lastname@example.org for shipping costs to other locations.
As each shirt is made-to-order, please allow up to 10 business days from receipt of order to shipment.
The sales tax charged depends on where the order is shipped. You will be able to view the sales tax included in your order before you confirm your order.
Arrival: 2–5 Business Days
UPS 3-Day Select
Arrival: 3 Business Days
UPS 2nd Day Air
Arrival: 2 Business Days
UPS Next Day Air
Arrival: 1 Business Days
We will happily adjust the price of an item you’ve purchased if it goes on sale within two weeks of your order date. Items not purchased at full price are ineligible for price adjustments.
As part of our Perfect Fit Guarantee we’ll gladly alter or remake your first shirt at no charge.
On subsequent orders of made-to-order shirts, we guarantee that they will be delivered within our stated sizing tolerances. If we fail to do so, we will make necessary alterations at no charge. Otherwise, we do not offer credit or exchange on made-to-order shirts.
For your convenience, a pre-printed, pre-addressed and pre-paid UPS label will be included with your shipment. When using this provided label for your return, $8 will automatically be deducted from your credited refund amount.
5700 Richmond Avenue
Houston, Texas 77057
Online promo codes that are more than 1 year old are available for redemption over the phone. Please call us at 713.264.8800 and we’ll be happy to apply the promotion to your completed online purchase.
Gift Cards are redeemable for merchandise only and cannot be redeemed for cash.